Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, phone number, email address, and address when you submit a quote request or contact form.
• Lead Form Data: Information you provide when filling out forms through Google Ads, Facebook Ads, or our website.
• Technical Data: Non-personal information such as IP address, browser type, referring site, device type, and time spent on our site (collected via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates or consultations.
• Schedule appointments and follow up on service requests.
• Improve our services, website functionality, and customer experience.
• Conduct advertising campaigns and optimize targeting on platforms like Google and Facebook.
• Send occasional project updates or service-related communication (only if you have consented).

3. How We Collect Lead Data

If you interact with our business via Google Ads or Facebook Ads, we may receive the information you provide through their lead forms. This information is securely transmitted to us and used exclusively for the purposes described in this policy. We do not use this data for unsolicited marketing.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted third-party service providers (e.g., subcontractors or vendors) who help us complete your project.
• Legal authorities if required by law, subpoena, or other legal process.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, please note that no method of transmission or storage over the internet is completely secure.

6. Your Rights

If you are a resident of Illinois or Indiana, you may:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data, subject to applicable laws.
• Opt out of receiving marketing communications at any time.

You can exercise these rights by contacting us directly:
Email: epoxyremodeling@gmail.com
Phone: 773-893-3426

7. Cookies and Tracking

We may use cookies or similar technologies to analyze website traffic and improve user experience. By using our site, you consent to the use of cookies as described.

8. Third-Party Links

Our website may include links to external websites or review platforms. We are not responsible for the privacy practices or content on those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We encourage visitors to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: